We typically ship orders out in 1-5 business days (Mon-Fri), and you will typically receive your order in within a 2 week time frame. Shipping time may vary due to high volume during new drops, holidays, and sales, but we are doing the best we can to get orders out as soon as we can.
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We sure do! We can ship products to most countries around the world.
Please be aware that different countries have unique customs rules and regulations. Unfortunately, if your package gets held at customs you will be responsible for communication and any additional costs required to release your item(s). We also are not in charge of international shipping costs and they can vary from $13 USD and up, depending on what you purchase.
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When your order ships you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look in there if it feels like you have been waiting a little too long.
You can also log into your account and click on the order its see the status.
*Please note that sometimes the tracking can take a day or two to be updated by the carrier. If it looks like its not moving, chances are its on its way!
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Oh no! Hopefully this doesn’t happen but if it does, although our shipping carriers work independently to deliver your package, we’ll figure this out together!
If it's been marked delivered and it's only been one day-sit tight! Sometimes the carriers scan it before it gets to you. Keep an eye out for the next few hours!
If the tracking hasn’t been updated in an unusually long time or if it was never updated since it was made, chances are it was lost in transit. Please file a claim with the carrier. If there is no conclusion after two weeks, please let us know and we will look into replacing or crediting you for your order.
If the shipping address was a temporary location, we do not assume responsibility if the recipient is no longer at that address upon delivery within the projected shipping timeline.
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Our stickers are made from quality vinyl and are waterproof to place on water bottles or whatever your heart desires. However, we have not yet tried dishwashing our stickers, but we would recommend hand washing!
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When our products go out of stock it may take up to a month or more to bring it back. Depending on what it is, we usually update our Instagram with new arrivals and coming soon products beforehand.
FAQ:
Lovers in Lace Tennis Tank: TBA
You Are Loved Crewnecks: No
Harry Photo Strip: Yes
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We want you to be thrilled with your purchase and come back for more. If you're unhappy for any reason, please contact us at loversinlaceteam@gmail.com
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